System acceptance
New information system acceptance check
Buying a new system without your own expert team to check it? Before you sign the acceptance record, we check the agreed acceptance criteria, identify security gaps and tell you clearly what must be fixed.
Scope and price are confirmed in writing before work starts.
Discuss your caseWhen you need this service
- You bought a new system and are about to sign the acceptance.
- You have no expert team of your own to check the supplier.
- You are not sure you could export your data if you changed supplier.
The benefit for your organisation
- You do not sign acceptance of a system that does not meet the contract.
- Fixes are requested while the supplier is still obliged to make them.
- You know you can export your data if you change supplier.
Pre-acceptance check
Acceptance criteria from the contract and specification, a check of access and roles, logging, backup and restore, data export, integrations and documentation. A report with a recommendation.
from €2 400one stage · 2–3 weeks
Criteria at procurement
Security, acceptance and exit requirements to include in the specification and contract before you choose a supplier.
by quotationdepending on the system
Sample output
Illustration with fictional data — not a real client.
| Contract criterion | Result | Assessment |
|---|---|---|
| Named accounts and roles for all users | Met | — |
| Daily backup and restore test | Backup exists, no restore test done | blocking |
| Export of all data in an open format | Partial, without attachments | blocking |
| Administrator manual in the local language | Pending | can follow acceptance |
Why it matters
- NIS2 (EU cybersecurity directive) requires security in the acquisition, development and maintenance of systems (Art. 21(2)(e)).
- After acceptance is signed, fixes often become extra costs or never happen.
- Without a tested data export, the organisation remains dependent on one supplier.
What you receive
- An acceptance checklist based on the contract and specification, with a result for each item.
- Findings: which are blocking and which can be fixed after acceptance.
- A recommendation: accept, accept with conditions or do not accept. The decision is yours.
Base scope and what you provide
- One system and one acceptance stage, up to 30 acceptance criteria. For a large system, such as a multi-module ERP, the scope is quoted separately.
- You provide the contract, specification, documentation and access to a test or live environment.
- Up to 2 meetings with the supplier and one round of clarifications.
- Penetration tests are commissioned separately through a partner.
Preparing a public tender? We also help with the expert part of the specification. See the public-sector page.
Boundaries
- The check is not a legal review of the contract.
- We do not take over the supplier’s warranty or liability.
General information, not a legal opinion.